Shipping policy

Shipping Policy

At Valnor, we’re committed to delivering your order as quickly and smoothly as possible across Australia.

Processing Time

All orders are processed within 1–2 business days. Once your order has been processed, it will be dispatched promptly.

Shipping Time

Estimated delivery time is 4–10 business days across Australia.

Please note that delivery times may vary slightly during peak periods, public holidays, or due to courier delays outside our control.

Shipping Cost

We offer free shipping across Australia on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery in real time.

Delivery Information

Please ensure your shipping details are entered correctly at checkout. Valnor is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delays

While we work with trusted shipping partners, occasional delays may occur due to factors beyond our control, including courier disruptions, high-volume periods, or unforeseen logistical issues.

Contact

If you have any questions about your order, please contact our support team at support@valnor.com.au.